Designed to give you the basic skills to understand and configure your PABX for System Administrators

Training program content

  • Digital & Analogue Telephones
  • Administration Responses
  • Digital telephones and Analogue Telephones
  • Programming Names on a Telephone
  • Call barring
  • Automatic Call Distribution (ACD) and Structure of ACD environment
  • ACD Telephone Set
  • Practical directions and exercise
Duration:1 days 09:30 until 17:00

Who should attend?

System administrators

Objectives
  • Have good understanding of the telephone system
  • Gain practical tools to do the basic day-to-day maintenance of your telephone system
  • Improve configuration of your telephone administration

Telephony Manager

TM Web Navigator

The Web Navigator is a Web-based user interface to most of the functionality contained in TM 3.0. It enables the administration of telephone equipment, employee's information, and related tasks by the administrator, as well as an end-user application.

Training program content

  • Digital & Analogue Telephones configuration
  • Using Templates
  • Synchronizing data
  • Directory
  • Reports
  • User Groups
  • Session Monitor
  • Practical directions and exercise
Duration:1 days 09:30 until 17:00

Who should attend?

System administrators

Objectives
  • Have good understanding of the telephone system
  • Gain practical tools to do the basic day-to-day maintenance of your telephone system
  • Improve configuration of your telephone administration