Our consultancy teams provide a full complement of PABX and contact centre configuration/consulting services tailored to the individual needs of our clients. Our experience in the industry and our track record for successful project results are key reasons why GoldTech Solutions has established a reputation as the leading telephony consulting firm. Our Avaya accredited engineers are skilled to install, configure and support the Avaya, Microsoft Teams and Cisco platforms.
Our consulting programs are customized to the needs of each client. The menu below provides a general description of typical consulting services we provide to our clients.
- Telephony and Call Centre Design
- Telephony platform installation
- Maintenance & Support
- Performance health check
- Technology Design
- Outsourcing Analysis
- Vendor Analysis
- RFQ Preparation