Training program content

  • Introduction to CallPilot
  • Administering Mailboxes
  • Users - Add, Delete, Maintain
  • Mailbox Classes
  • Shared Distribution List (SDL)
  • User Created Templates
  • Change Mailbox Properties
  • Messaging Administration - e.g. Restriction Permission List (RPL)
  • Backup and Maintenance Application Builder
  • Create Applications
  • Plan/ Create/ Complete/ Blocks/Menu Blocks/ Thru-dial Blocks
  • Voice and Fax Items
  • Practical directions and exercise
Duration:2 days 09:30 until 17:00

Who should attend?

System administrators

Objectives

  • Have good understanding of the CallPilot system
  • Gain practical tools to do the basic day-to-day maintenance of your Voice mailboxes
  • Improve configuration of your CallPilot system

Training program content

  • Introduction to Desktop Messaging for Outlook
  • Login to CallPilot Desktop Messaging
  • Compose Voice Messages
  • Compose Text messages
  • Ways to reply to the sender of the messages
  • Personal Distribution Lists
  • Changing your mailbox settings
  • Changing Audio Settings
  • Linking to My CallPilot
  • Working Offline
  • Practical directions and exercise
Duration:1 days 09:30 until 17:00

Who should attend?

Everyone who has access to CallPilot Desktop

Objectives

  • Have good understanding of your CallPilot Desktop
  • Gain practical tools to do the basic day-to-day maintenance of your Voice mailbox